At this time, all branches of First Regional Library remain closed to the public.
Beginning Tuesday, May 26, 2020, First Regional Library will offer curbside pickup of library materials
at the following five locations:
BATESVILLE * OLIVE BRANCH * OXFORD * SENATOBIA * SOUTHAVEN
This service is by APPOINTMENT ONLY.
How Does it Work? Simply call any of the listed branches (please use the phone numbers below) between 10:00 am and 6:00 pm, Monday – Friday. Please have your library card number ready when you call. A library staff member will help you get the library materials you need, and then help you set up an appointment for curbside pickup.
How Will Curbside Pickup be Handled? Each branch is devising a system that works best for them, with safety as the top concern and with no physical contact between staff and patrons. When you speak to the library staff member, they will tell you how the pickup process will work.
How Do I Place My Holds? At this time, access to some of our materials at other branches and from other library systems is limited. Instead of placing holds via our website, talk to the library staff member about what you are looking for, and let them offer suggestions and guidance.
How Many Items May I Checkout? Up to 5 items per library card, per appointment. If you have friends or family members who can’t make it to an appointment, you may pick up items for them if you have given us their library card number when you called. (If you have more than 5 items to pick up that have been waiting for you since before our libraries closed, you may pick up all of them at your first appointment.)
Can I Return My Library Items at Curbside? We are not accepting any returns at curbside. Bookdrops are open at these same branches. All returned items will be quarantined for a number of days, until they are safe for our staff to check-in. There are no overdue fines at this time. We are not accepting donations until further notice.
Are These Items Safe for My Family to Bring Home? Any items borrowed from First Regional Library will have been quarantined for a period of time. Staff will be practicing safety procedures like the wearing of masks, frequent hand washing, social distancing, and sanitizing work areas. If you are not comfortable picking up physical materials, please use our Overdrive digital service. For our high risk patrons and patrons with disabilities, we offer a Books by Mail service.
Why Isn’t My Local Branch Open for Curbside or Bookdrop Return? We will be opening more branches soon, as local guidelines, library staffing, and safety supplies allow. Please follow the main First Regional Library Facebook page for updates, and our website.
When Can I Come Back IN The Library? At this time, we are limited by the number of people who can be in our buildings, and are unable to open our libraries for meetings, programs, computer use, or printing/copying/faxing. As soon as we are able to restore those services, we will be making those announcements.
We can’t wait to hear from you and see you! We are looking forward to serving you with the excellent customer service the First Regional Library staff has always provided.
Phone numbers for the five branches offering curbside pickup (some of these numbers may not be the numbers you have previously used for your library-please check):
Batesville Public Library – (662) 563-1038
B.J. Chain Public Library, Olive Branch – (662) 895-5900
Lafayette County & Oxford Public Library – (662) 429-4439
Senatobia Public Library – (662) 562-6791
M.R. Davis Public Library, Southaven – (662) 342-0102
If you have any questions or concerns, please contact feedback@firstregional.org.